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Food and Beverage

F&B purchasing is an area of opportunity for both revenue growth and increasing fan experience.

OneBasket has been built to enable the creation of highly complex food and beverage sales strategies to ensure that organisations are able to offer product offerings to fans that increase increase dwell time and spend in venue.

OneBasket integrates directly with your catering and Kitchen Video System (KVS) providers to create a food and beverage purchasing and fulfilment experience baked directly into mobile applications.

Some of the features of our F&B integrations include:

  • Dynamic menus - offer expanded menus for pre-sale, and drop back to more manageable fixed menus during peak service times.
  • Dynamic pricing - change pricing of products relative to event timelines. Think "early bird" discounts to get fans in the door early.
  • Product details - surface important product information including allergens, energy and ABV.
  • Menu overrides - Set kiosk specific menus to optimise product offering for location.
  • Kiosk / seat mapping - ensure punters can only purchase from specific kiosks to control traffic and capacity management.
  • Discounts - Provide discounts to customers to encourage first time usage and increase adoption.
  • Scannable receipts - Receipts with barcodes / QR codes for customer to take to collection and scan for their order.
  • Fulfilment Updates - Real time updates to your order. Push notifications to let customers know to leave their seat to collect.